Pale Moon - Privacy Policy (2025)

Aspart of normal operation, the Pale Moon browser connects to severalservices run by us and (in limited capacity) third parties. Theseconnections include:
  • Program updates (Pale Moon operated).
  • Security list updates like the blocklist for add-ons (PaleMoon operated).
  • Add-on updates (Pale Moon operated).
  • Miscellaneous services like dynamic user-agent updates or(optional) captive portal detection (Pale Moon operated).
  • Geolocation services (provided by IP-API.com).
    This service will only receive your IP address and generic browser datathrough a normal http request. No local network or location data willbe sent to this provider. You have the option to disable this featureand you are in control which websites are allowed to request thisinformation or trigger a geolocation lookup.
  • Securecertificate verification: when you visit a securewebsite (i.e. "HTTPS"), Pale Moon will validate the website'scertificate. This may involve communicating with a third-party statusprovider (e.g. OCSP) specified by the certificate. Pale Moon sendsinformation identifying the site's certificate to this third-party.
  • Search and search suggestions (provided by your chosensearch provider): When you perform a websearch from the address bar or search bar, your query and standard webbrowser information will be sent to the search provider to service yourrequest.
    Search suggestions is a feature to help you to find out common phrasesthat other people have searched for. These search suggestions areoffered by your search engines (such as DuckDuckGo, Yahoo, etc.) andnot by Pale Moon. If you enable this feature, and your chosen searchengine supports suggestions, Pale Moon may send the terms you type inthe address bar or search bar to your chosen search engine provider asyou type them, toretrieve suggestions prior to you confirming your search.
    How this data is handled is governed by the applicable Privacy Policyof your chosen search engine provider.
  • Optional: Pale Moon Sync (Pale Moon operated)
    If you choose to use the Pale Moon Sync service, your usage will begoverned by that particularservice's policies.
You can turn off the above update and verification features, but thatmay leave you open to security vulnerabilities. Specific instructionsfor turning off the relevant features can be found on our forum. Incase of doubt, feel free to ask any of our user community members.

For performance reasons, any of these connections may also be servedthrough one or more content delivery networks (CDNs) and as such alsosubject to the Privacy Policies of such CDNs. One notable CDN we use inmany locations is CloudFlare.


PaleMoon related sites and services are operated under the followingprivacy policy:

Last updated: 2023-09-12.


Moonchild Productions privacy policy related to Pale Moon.

Your personal privacy is important to us. This is why we adhere to common sense and best practiceprinciples in the way we operate our sites and services. To clarifytheseprinciples, this privacy policy highlights the most important aspectsof your visits, your data, and our handling thereof.

How We Collect Data

We collect data about your visit and use of our sites and services inindustry-standard ways. Normal operational data is collected in siteaccess logs, and your session data for parts of our sites where you login (e.g. the forum) will be collected and stored in the relevantdatabases.
We do not collect any data outside of our controlled services, and wedo not track you in any way.

What Data We Collect

As part of your visit, we will collect your IP address, user agent, andany referrers sent by your browser in access logs. We also log thenature of yourvisit and which parts of the sites and/or services you have accessed.
In addition, for account-relative actions (that require you to set upan account and log in, e.g. the forum), we collect personal informationlike your chosen (user)name, a password and e-mail address. Only thoseitems ofpersonal information necessary to operate the accounts or provideservices will berequired. Any other volunteered information is at your own discretion.
We do not collect telemetry on your browser use or extension use.
Occasionally, we may collect data on specific software update requestsover ashort period of time to measure the approximate size of our user base.This data will be stored temporarily only for the purpose of thismeasurement.

Data Protection

We protect your data by:
  • Limiting administrative access to our servers to requiredstaff only.
  • Keeping various collection stores separated and properlysecured against public access.
  • Offering SSL encryption where it is prudent or expected.
  • Encrypting passwords (and potentially other credentials)that are stored in our databases in a non-reversible way.
  • Occasionally pruning our stored data (see Data Retention)

Data Retention

In principle we store data only for as long as is reasonablynecessary/commonly practiced to operate our sites and services.

Site access logs are cycled regularly, at which point old entries willbe discarded. This site access log retention is in principle 30 days orless. If necessary, this retention period may temporarily be extendedas-needed to a maximum of 90 days to address important issues requiringlong-term investigation. This log retention period of time balancesprivacy concerns with theneed to ensure that log processing systems have time to operate, thatoperators have time to monitor and fix technical, security andperformance problems, that any abuse reports can be handled properlyand supplied withrelevant data to authorities, and that data aggregation systems (i.e.:administration graphs of server load and usage, needed to adjustresources based on our usership) have time to operate. These logs willnot be used for any other purposes, nor will they be archived or storedin any way past their retention period.

Forum accounts are pruned occasionally to prevent unnecessary storageof personal information in our database (based on last-logged-in data).Forum accounts will be purged in manually-initiated pre-announcedpurges by forum staff.

Pale Moon Sync accounts are automatically purged if unused, in regular(weekly) maintenance windows, using the retention period as outlined inthe Pale Moon Sync terms.

Data disclosure to third parties

Data about your visits is nottransmitted to any third parties. Anybackup and inspection of such data will be restricted to transfer overencrypted connections to prevent eavesdropping, and copies will bedeleted as soon as their purpose has been fulfilled.

In principle, we never disclose visitor data to third parties,including our partners. An exception to this non-disclosure principleis if your visit or behavior is either suspect of abuse or criminalactivity (i.e.: if you perform misconduct, we may report you to therelevant authorities), or if such disclosure is mandated by a courtorder that is valid in the country where either the domain owner or thehosting server resides (i.e.: we will not obstruct justice, but willnot volunteer this information unless legally required to do so).
We may also disclose this information in order to establish, exerciseor defend our legal rights (including providing information to thirdparties to prevent fraud).

User Trust and Disclaimer

By using our sites and services, you indicate, as a user, that youtrust ourintegrity and handling of your data. If you cannot, for any reason,place this kind of trust in us, then you should refrain from using oursites and services.

Additionally, although we will do our best to provide full transparencyof our operationsand privacy of your personal information, we cannot 100% guarantee yourdata's safety due to the distributed nature of our sites and globaldistribution of assets, and reliance of our sites and serviceson third party providers. We cannot be held liable for any losses,monetary or otherwise, resulting from your visits, the use of (orinability to use) our sitesand services, or the personal information collected on/by them as partof their operation.

Amendments

This privacy policy may be updated from time to time by publishing anew version on our website.
You should check this page occasionally to ensure you are still inagreement with this policy and are happy with any changes to it.

Your rights

You may instruct us to provide you with any personal information wehold about you. Providing said information will be subject to (in thatorder):
  1. The payment of a non-refundable fee (fixed at €10).
  2. Submission of sufficient information for us to contact youfor verification.
  3. Verification of your identity to ensure no personalinformation is disclosed to unauthorized parties.
You may also request for us to remove any personalinformation linked to your visits, insofar this personal information iseasily accessible (e.g. a forum account). You must provide us withsufficient information to verify the validity of your request. We willfollow up on your request for such within a reasonable amount of time.

To initiate such a request, please contact Moonchild Productions Legal& Licensing at legal@palemoon.org -- all communication will behandled via e-mail. if you require a postal mailing address, kindlyrequest this via e-mail as well at the aforementioned address.

Pale Moon - Privacy Policy (2025)
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